For many small-to-medium sized businesses with less than 100 orders per day, processing orders manually will be a common practice. In OmniChannel Commerce the workflow for manually processing orders is streamlined and incorporates best business practices such as checking for completeness of the order. The basic steps are:

• Search the order queue
• Review order status
• Load Order Management module
• Review order summary
• Process payment or refund if necessary
• Generate a shipping tracking number and print a shipping label
• Process new order shipment
• Pick and pack
• EMail notify
• Order status change to "Complete"